Customized cybersecurity services and solutions for Hospitals/Health Delivery Organizations
Healthcare cybersecurity threats are real. Not only are they causing economic hardship, but they are also impacting patient lives.
CyberSalus is built to solve your healthcare cybersecurity challenges so your medical staff can focus on what it does best: saving lives.
The cybersecurity landscape constantly changes, with new threats always emerging. Healthcare organizations, globally, are incredibly vulnerable to attacks. Here are a few examples:
70,000,000
Largest Reported Ransom in 2022
800,000
2022 Average Ransomware Payment
408
Average Remediation Costs Per Stolen Healthcare Record
10x
Stolen health records may sell up to 10x or more than stolen credit card numbers on the dark web
374
Reported ransomware attacks on US healthcare delivery organizations exposed the PHI of nearly 42 million patients (Jan 2016 – Dec 2021).
$13.2
Cyberattacks on healthcare providers are a $13.2 billion market for hackers, turning the healthcare sector into a veritable goldmine.
1/2
Amount of attacks used preventable disruptions (e.g., electronic system downtime, scheduling cancellations, & ambulance diversions)
OT versus IT: What you need to know
IT (Informational Technology) and OT (Operational Technology) are distinct because one refers to tech used in information, and the other refers to tech in operations. For example, the computer that stores medical data is IT, while the system that runs a heartbeat monitor is OT.
Why is this important? Because you can’t use the same cybersecurity strategies, you use in IT on OT (IoT or IoMT). CyberSalus has the expertise needed to address the unique concerns in the OT environment.
IoMT, or the Internet of Medical Things, blurs the lines between IT and OT. Having a company that can work with both, like CyberSalus, is essential to adapting to the cutting-edge technology needs of cybersecurity.
Our mission is to safeguard the future of healthcare by providing innovative cybersecurity solutions and services
We envision building a future where patients have confidence in the security of their personal health information and care, healthcare providers can focus on delivering exceptional care, and the healthcare industry can thrive in an interconnected world.
The core values that drive CyberSalus in everything we do
A partner to health delivery organizations
Collaborative and proactive approach so healthcare workers can focus on saving lives
Innovative solutions that strive to reduce the threat surface
The highest transparency, accountability, and compliance standards
Exceeding expectations in all aspects of our work
CyberSalus is a pioneering cyber tech services company dedicated to protecting the digital integrity of healthcare organizations, enabling them to focus on what matters most—the well-being of their patients. We understand the unique challenges the healthcare industry faces in an increasingly interconnected world. Health Delivery Organizations need a partner who:
- Understands the nuances of all types of medical equipment
- Understands the intricacies of clinical workflows
- Knows the interdependencies between IT networks and software applications
- Has deep domain knowledge of Clinical Ecosystem Cybersecurity
- Has the skillset to take practical, real-life hospital setting risk-based approach in solving cybersecurity challenges
CyberSalus is committed to providing state-of-the-art cybersecurity solutions. We leverage the proven NIST framework, global key certifications, Six Sigma, and Lean processes to provide solutions to businesses in need. We reduce healthcare professionals’ risk by continuously innovating and adapting to the evolving threat landscape. With our relentless pursuit of cybersecurity excellence, we are determined to turn our vision into a reality.
CyberSalus' state-of-the-art cybersecurity solutions for hospitals/health delivery organizations
Click on the circular image to view a large visual representation of CyberSalus’ comprehensive framework of holistic protection solutions. For expanded information, we’ve outlined our solutions in greater detail below. If you would like to contact CyberSalus about how these solutions can be tailored to your unique circumstances at your organization, don’t hesitate to get in touch with us today.
Clinical Ecosystem Cybersecurity Risk Assessment
A total risk assessment identifies the risk to sensitive information, potential threat actors, areas of concern, vulnerabilities, and the corrective action needed to fix these risks. With this information, we can provide an appropriate solution that best meets your needs. All our cybersecurity reviews start with a clinical risk assessment conducted annually and set the stage for the customization of the service with a risk-based approach.
- Clinical & financial cyber risk assessments
- Determine baseline risk posture
- Review policy, governance, and infrastructure setups for cyber vulnerabilities
- Build a plan with actionable strategies on how to lower risk and improve posture
- Risk determination helps prioritize and plan vulnerability management phases and ensures an annual check on risk posture
- Helps customers with audits
IT, IoT, & IoMT Asset Management
CyberSalus offers complete, vendor-neutral management of IoT, IoMT, and OT devices. We manage the existing asset inventory and take proactive steps for new devices. Integrating them with your network, we ensure that current and newly introduced devices are completely secure. By taking these steps, we prevent vulnerabilities before they impact your system.
- Security Orchestration, Automation, and Response (SOAR) for SOC automation & efficiency
- Ticketing and incident lifecycle management
- Micro-segmentation network strategy enforcement
- Device behavior-based Zero Trust policy enforcement
- Artificial intelligence and machine learning IoT solution
- Integration capabilities for collaboration with existing systems and SOC teams
- Device discovery, device profile, and asset inventory
- Automates connected device inventory and real-time security management using artificial intelligence
- Helps identify devices on the network and their corresponding security profiles
- Ability to leverage existing tech stack if already deployed: CyberSalus provides customers this flexibility if needed
24/7/365 Monitoring, Surveillance & Threat Detection via Clinical Security Operations Center
With proactive, 24/7 eyes on glass protection, you don’t have to rush to put out fires. Instead, you can be confident that your cybersecurity defense is handled. Taking a proactive approach with a world-class team watching over your network, devices, and clinical environment can help our customers sleep better at night knowing CyberSalus is watching over them.
- 24/7/365 eyes on glass monitoring, surveillance, and threat detection
- SOC is manned by personnel with clinical engineering, banking, and cybersecurity backgrounds
- A supplement to customers’ existing IT teams, if needed
- Asset inventory with device profile captured within the device record
- CyberSalus SOC Knowledge Management System: when a device is remediated at one customer, SOC can proactively apply the exact solution for a similar device across the customer base
Wing-to-Wing Vulnerability Management
We manage security vulnerabilities in your medical devices and network from wing to wing. All current and new devices are checked for potential exposure, preventing problems before they can occur. This includes devices from the front office to the operating theater. We conduct a complete analysis and do all the investigations to resolve the challenge.
- End-to-end vulnerability management
- Complete analysis, research, and OEM (Device Manufacturer) follow-ups conducted by CyberSalus
- Detailed and actionable remediation recommendations with step by step easy to understand language for Clinical Engineering staff
- Ticketing solution aligned with vulnerabilities for efficient dispatch and on-time resolution
- Integrate processes and technology across functions
- Provides visibility into corrective maintenance activities, remediation progress, and completion timelines
- Allows Biomeds and Clinical Engineers to execute remediation and document activities
Risk Engine for Vulnerability Prioritization
- Risk engine to prioritize and plan vulnerability management to customize solutions for each client
- 45+ unique identifiers to determine risk and develop a prioritization plan for each customer
- Patient safety, loss impact on clinical workflow, CVS scores, etc. all mapped into the program for each analyst to leverage
- Device risk ranking and target list generation
- Seamless, integrated, and automated solution
Asset Inventory Reconciliation
- Asset inventory with device profile captured within the device record
- Asset reconciliation between toolsets and device records for cyber data harmonization
- Asset clean-up, inventory alignment, and cyber data management
- Inventory kept up to date for Cyber hygiene, including checks on new devices coming onto the network
Remediation and Breach Support
CyberSalus offers remediation execution via on-site Cyber Salus support engineers. We provide support services to ensure critical data isn’t lost by the actions of threat actors taking advantage of your network gaps, and we ensure complete remediation installs with activity captured against the device record. We also offer breach support, which prevents ransomware attacks, maintains your HIPAA compliance, and locks down systems so additional data isn’t lost.
- Onsite CyberSalus engineer
- Onsite extension of the CyberSalus SOC
- Makes all onsite discovery and investigation on vulnerability management
- Collaborates with clinical engineering and onsite IT
- Responsible for all remediation execution
- The customer needs no resourcing. All training, retention, management, and guidance for onsite support specialists provided by CyberSalus
Program Management & Customer Success
- A robust customer-facing program customized to fit the unique needs of each Cyber Salus client
- Project managers are assigned leveraging Lean and Six Sigma methodology to ensure phased plans are executed and delivered
- Project management tasks oversee vulnerability management deliverables within pre-agreed SLAs to ensure timely resolution and execution of remediations
- Monthly or quarterly Business Reviews held with customer leadership
- Walkthrough of Customer Success Dashboard and critical metrics with regards to Risk Score improvement, the status of the current phase, the status of vulnerabilities, and overall program hygiene
- Customer success and corresponding metrics provided real-time for customer access via the customer dashboard
AI & Zero Trust Protection
CyberSalus leverages the latest AI technology and machine learning to improve detection, investigation, and protection from suspicious entities and potential malware. We also manage against cyber attacks from bad actors leveraging AI for threat landscape penetration. We provide zero-trust security services to bolster the enterprise further.
The CyberSalus leadership team is comprised of some of the most gifted minds in healthcare cybersecurity
Sher is a results-driven executive with over 17 years of global experience in the healthcare industry, focusing on digital, product development, commercial, cybersecurity, and healthcare services. Sher has delivered on business strategy for the US Market, the French Market, the broader EMEA region, and the Asian market. His passion is Healthcare and innovation in cybersecurity.
Darrin is a leader with nearly 30 years of experience in Healthcare, Service, Customer Success, Customer Engagements, and Cyber Security. Darrin had led large operations teams along with Healthcare service portfolios at a global level. Darrin is a customer-centric leader with rich experience in running large operational groups.
Sadia has been CEO, CFO, and entrepreneur for the past 16 years. She has launched and sold businesses and has a rich background in financial systems oversight and financial management. Whether it be B2B or B2C businesses, Sadia has operated and managed it all. Her strong academic experience in Finance, Economics, and Mathematics is due to her passion for numbers.
Hayden is a global risk leader with over 13+ years of experience in leading roles in cybersecurity and computer forensics. For the past 3+ years, he’s held director-level positions leveraging his expertise in NIST, ISO, SOC 2 Type 2, GDPR, CCPA, Privacy Shield, and local cybersecurity laws.
Joel is a growth-oriented leader with over 20+ years of experience as a service manager and director in the healthcare cybersecurity industry. He is a growth-oriented leader, a former US military member, and a knowledgeable security expert with TS-SCI security clearance and several cybersecurity certifications.
Here are some commonly asked questions that might be of interest to you
Why is cybersecurity for medical devices critical?
Modern medical devices come with internet connectivity features. Like computers, these devices come with unique security flaws that need to be addressed with specialized cybersecurity solutions. Otherwise, those security flaws will expose the network to unwanted intrusions.
What differentiates CyberSalus from other cybersecurity providers?
Clinical environments and multi-vendor medical equipment have unique nuances and years of necessary knowledge requirements to deploy relevant strategies. We are a company with deep domain expertise with people who have walked the halls of hospitals, managed medical equipment services, and have knowledge in Cybersecurity for clinical workflows, multi-vendor medical equipment, IT, IoT & IoMT devices, and overall Cybersecurity needs for the complex operational technology environment. Lean Management and Six Sigma certifications provide the operational management expertise necessary to solve complex organizational problems.
What are some of the most significant challenges of healthcare cybersecurity?
Some of the most significant challenges include ransomware protection, weaponized industry tools, zero-day vulnerabilities, and AI cyber threats. Understanding how to overcome these challenges is a huge part of healthcare security.
What is the biggest reason for data breaches in healthcare cybersecurity?
Healthcare is susceptible because medical equipment wasn’t built with Cyber hygiene originally. Clinical engineering teams deal with medical equipment but are not cyber experts. They are already stretched in their day-to-day jobs. IT experts don’t typically work in clinical environments, and this gap is causing significant threats to the industry. Nearly 80% of healthcare data breaches were caused by hackers in 2022. This is up from 45% in 2018, a considerable uptick. Otherwise, 66% of health delivery organizations (HDOs) were hit by ransomware attacks in 2022.
How much does it cost healthcare providers to deal with data breaches?
In 2022, the average cybersecurity payment went up to $800 thousand, up from $170 thousand in 2020. The most enormous reported data ransom was $70 million, leveraging the known importance of healthcare data and medical records.
Ready for CyberSalus?
Join us on our mission to revolutionize healthcare cybersecurity and create a future where unyielding protection against cyber threats supports patients’ well-being. Contact us today to discover what proven healthcare cybersecurity solutions can do for you.